Acknowledgement and agreement
What information is collected?
Estrella collects certain Personally Identifiable Information (“PII”) when you submit a loan request or elect to provide PII to us, such as your name, email address, phone number, address, or social security number. PII includes any information that can be used to identify a particular person, including, without limitation first and last name, address, telephone number, zip code, social security number, date of birth, driver’s license, and/or email address. Your PII may also be used to contact you regarding issues concerning your use of Estrella services. For record keeping purposes, we will store your PII in a secure manner and for a commercially reasonable period of time for record keeping purposes. Estrella may also collect certain non-PII about you when you visit the Estrella website, including, without limitation, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider. We use the non-PII that we collect to improve the design and function of the Website and to enable us to personalize your user experience. We also may use this information in the aggregate to analyze Estrella usage.
How do we use your information?
Estrella collects and uses the Personally Identifiable Information you provide through this website in order to: (1) Deliver the products or services you have requested; (2) Provide you with customer support; (3) Communicate with you by email, telephone, and/or SMS via mobile devices about products or services that may be of interest to you (“marketing messages”) from Estrella; (4) Perform data and statistical analysis on use of the website; (5) enforce Estrella terms and conditions; (6) Perform any other functions otherwise described to you at the time Estrella collects the information. Estrella may also review the financial information you provide to our site to verify your identify and protect against possible fraud.
Sharing information with trusted affiliates
Estrella may share the Personally Identifiable Information you voluntarily provide (including, without limitation, your financial account information and social security number) with thirty party lenders and other third-party financial service providers that have contracted with our company. These third party lenders and financial service providers may use your Personally Identifiable Information to offer you a loan or to communicate with you via email, telephone, and/or sms text message, about other marketing offers. In addition, Estrella may share your Personally Identifiable Information with third party marketers and list managers who have contracted with our company. It is important to note that any third parties with whom our website shares Personally Identifiable Information may have their own policies which describe how they use and disclose your information. Those policies will govern the use, handling, and disclosure of your information once our site has transferred or shared it with those third parties.
Third party links
When you use this Website, we may collect certain information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools, and web server logs. As you use the Website, your browser communicates with servers operated by us to coordinate and record the interactivity and fill your requests for services and information. The information from cookies and related technology is stored in web server logs and also in web cookies kept on your computer, which are then transmitted back to us by your computer. Cookies allow us to recognize you when you return and track and target your interests in order to provide a customized experience. They also help us provide a customized experience and help us to detect certain kinds of fraud. A “cookie” is a small amount of information that a web server sends to your browser that stores information about your account, your preferences, and your use of the Website. Some cookies are temporary, whereas others may be configured to last longer. We use persistent cookies for a number of purposes, such as retrieving certain information you have previously provided and storing your preferences. Your browser preferences can be modified to accept or reject all cookies, or request a notification when a cookie is set. Pixel tags and web beacons are tiny graphic images placed on website pages or in e-mails that allow us to determine whether you have performed specific actions. When you access these pages or open e-mail messages, the pixel tags and web beacons generate a notice of that action to us. These tools allow us to measure the response to our communications and improve our website. We collect many different types of information from cookies and other technologies. For example, we may collect information regarding your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device. We may also collect the Internet Protocol addresses of the device you use to interact with the Website. An Internet Protocol address is a unique identifier that a device uses to identify and communicate with on the Internet. In many cases, the information we collect using cookies and other tools is used in non-identifiable ways, without any reference to PII. For example, we use the information we collect about Website users to optimize the Website and understand its traffic and usage patterns.
SMS policy and telephone consumer protection act (tcpa)
You agree that by submitting your information and telephone number on our website, you are providing express written content and agree to receive telemarketing calls, auto-dialed calls, pre-recorded calls, text messages (“SMS Messages”), from us and our designated third-party advertisers and service providers. Your consent is not required to submit a request or purchase any goods or services. Our website strives to remain in full compliance with the provisions of the Telephone Consumer Protection Act (TCPA) and therefore, we do not call, send SMS messages, or send voicemails to any consumer without the consumer’s prior express consent. You understand that standard data and messaging rates apply to all SMS correspondence and that all charges are billed by and payable to your mobile service provider. You further represent that you are the owner/authorized user of the wireless device on which messages will be received. SMS message services are provided on an AS IS basis and we do not guarantee that your use of the SMS Service will be secure or free of error. You may opt out of the SMS Service at any time by replying “STOP” or “OPT-OUT” to the SMS text message you have received or clicking the Opt-Out link on the text message you have received. Notwithstanding that your mobile telephone number may be listed on the Federal or State Do-Not-Call registry, we retain the right to contact you via SMS Messages once you have provided express written consent.
"Do not track" signals-ca residents
The California Assembly Bill 370 amends the California Online Privacy Protection Act in 2013 and requires operators of commercial websites like Estrella disclose the following information: How websites respond to “Do Not Track” signals; and Whether third parties collect personally identifiable information (PII) about users when they visit websites. Estrella does not engage in the collection of personally identifiable information about consumer’s online activities across third-party websites or over time. Estrella does not honor “do not track” signals. Consumers who use “do not track” signals will still have access to our website. Estrella never allows third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different sites when a consumer uses our website.
California online privacy protection act compliance
Our website has taken the necessary and substantial steps to remain in full compliance with the California Online Privacy Protection Act. Our company does not distribute your personally identifiable information to outside, unaffiliated parties without your express, informed consent. California Civil Code Section 1798.83, also known as S.B. 27, allows California residents to request certain information regarding our disclosures in the prior calendar year, if any, of personally identifiable information to third parties for their own direct marketing purposes. To make such a request, please contact us here.
Children's online privacy protection act compliance
Estrella is not intended for use by individuals under the age of 18. We are in compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA) and we do not knowingly collect any information from anyone under 13 years of age. Our website, products and services are directed to people who are at least 18 years of age and older. When notified of a user who is not over the age of 18, our company will take immediate remedial measures to remove that individual from our user database.
How is he information i provide to you protected?
Estrella is serious about protecting consumer information and we have implemented a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. These include the use of firewalls and 256-bit Secure Sockets Layer (SSL) protection. In the event of a security breach, Estrella will promptly notify any effected consumers in a timely manner while taking all immediate and reasonable actions to remedy the breach. Despite our diligent protective measures and security technologies, the internet is never “security-proof” and therefore, we disclaim any liability for any injury due to a security breach that compromises your personal information.
Confidentiality and security
Estrella restricts access to nonpublic, personal information about you to those employees who must know that information to provide products and/or services to consumers. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information against unauthorized access or use. Preserving the accuracy of your information is a shared responsibility and we ask consumers to provide our company with any update to your records when you notify us of a change. Please contact us here when information concerning your changes.
Opt-in / Opt-out and unsubscribe
Estrella and our affiliates may contact you to promote and offer products and services that may be of interest to you. Consumers who requested to be contacted through our website’s online forms or through any Opt-in process of our business partners and/or affiliates may be contacted via e-mail or telephone. If you do not wish to receive these emails, telephone solicitations, or other forms of contact from our company or affiliates partners, you may unsubscribe or opt-out at anytime, no questions asked, by visiting our Unsubscribe Page. You may also Unsubscribe by sending us an email at customercare@GELLC.com, with the words “Unsubscribe” or “Opt-Out” in the subject line to opt-out from receiving future communications. After we receive this information, we will locate the contact information you had provided to our company and will immediately remove it from our database and mailing lists.
Gramm leach bliley act compliance